Privacy Policy

Effective date: August 27, 2026

Thrift Hangar is an online resale shop based in Montclair, California. This policy explains what information we collect, how we use it, and the choices available to you when you visit thrifthangar.com or place an order.

Information we collect

  • Order and account information: name, billing and shipping address, email address, phone number, account login information, products ordered, order value, and order history.
  • Payment and transaction information: Stripe and PayPal are enabled payment providers. When you select one of those payment options, the selected provider processes payment and transaction information under its own privacy notice. WooCommerce records the order and payment status used to manage the purchase. See the Stripe Privacy Policy and PayPal Privacy Statement.
  • Device and usage information: IP address, browser and device type, pages viewed, referring pages, and cookie or similar identifier data used for security, checkout, site performance, and basic analytics.
  • Communications: information you send when asking a question, requesting help, or contacting us about an order.

How we use information

We use personal information to operate the store; process payment; fulfill, ship, and track orders; prevent fraud; provide customer support; manage returns or refunds; maintain inventory; comply with tax, accounting, and legal duties; and improve the security and operation of the site.

Analytics and conversion measurement

We use Google Analytics 4 through Site Kit by Google to understand how visitors use the site and to measure store performance. The Google Analytics tag is installed, enhanced measurement is enabled, and plugin conversion tracking is enabled. The site is also configured to measure product views, cart views, and checkout starts. Depending on the interaction, Analytics data can include browser and device information, session statistics, approximate location, referring source, pages viewed, first-party cookie or similar identifiers, and measured interaction events. Logged-in WordPress users are excluded from this site’s Analytics collection. Google processes Analytics information under its own terms and privacy policy.

How information is shared

We share only the information reasonably needed with service providers that help us run the store, including our web host, WooCommerce, payment processors, Pirate Ship, USPS or other selected carriers, and services used to synchronize marketplace inventory. These providers process information under their own terms and privacy policies. We may also disclose information when required by law, to protect customers or the business, or as part of a business transfer.

Thrift Hangar does not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising.

Cookies and similar technologies

WooCommerce uses cookies to maintain cart contents and customer sessions. Google Analytics 4 may use first-party cookies or similar identifiers for analytics and conversion measurement. Payment, hosting, and security providers may use cookies or similar technologies for checkout, fraud prevention, security, and service operation. You can change browser cookie settings, but blocking necessary cookies may affect cart, account, or checkout features.

Do Not Track

This site does not currently alter its analytics or cookie behavior in response to browser “Do Not Track” signals. You can use your browser controls to limit cookies, but blocking necessary cookies may affect cart, account, or checkout features.

Retention and security

We retain order and transaction records for as long as reasonably needed for fulfillment, customer service, fraud prevention, accounting, tax, and legal obligations. Other information is kept only as long as needed for the purpose collected. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

Your choices and California privacy rights

You may request access to, correction of, or deletion of personal information we maintain about you, subject to legal exceptions such as records we must retain for tax, fraud, or transaction purposes. You may also ask questions about how your information is used. We will verify requests before acting on them and will not discriminate against you for exercising applicable privacy rights.

Children

This store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy when our services or legal obligations change. The effective date above will be revised when an update is posted.

Contact

To submit a privacy request or ask a question, use our Contact page. Please do not send payment card details through a contact message.